Privacy policy

The purpose of this text is to explain the principles and practices of privacy and data management of Abomics and GeneAccount.


Abomics is a certified healthcare service provider, which also shows as strict privacy policies and practices. Data is collected, utilized, saved, and shared only to provide the healthcare services, and only by those employees who have authorization to handle the data, for example, our doctors. We always try to minimize the amount of information we need to provide the service, and actively delete the data we will not be needing anymore.

It is completely natural for us that the customer owns all the information we have about her, and that is why we strive to offer the customer the opportunity to exercise her rights to her own information as well as possible. Our online service offers the customer extensive opportunities to view and change their information. If desired, the customer can independently remove his/her data from the service.


Our lawful basis for data collection and utilization is the service agreement between us and the customer. The agreement is either between you and us, or between you and your healthcare provider whose subcontractor we are in certain cases. We handle your data with equal concern regardless of whom with you have the service agreement. The privacy of all of our customers is equally important to us.

We need data about you to serve you. The main functions in which your data is used are our pharmacogenomic interpretation, and communication between you and us. We also use the person’s background information such as age and gender for statistical purposes to find out, for example, increased risks in certain groups of people. All statistical information is completely anonymous.


You own all of your genetic data that we hold. Genetic information is stored only on secure servers and is handled only by our carefully selected professionals, for example, our doctors. Data is always transferred via secure connections, for example when the laboratory sends the results of your test to us for analysis. Your genetic information is never shared to third parties without your specific request.

We never possess any genetic data that could be used to identify a person. We and our partner laboratories only sequence the genes that are used only in pharmacogenetics. We want to offer our pharmacogenetic service as transparently as possible, which is why we never run any other tests even if requested. This is our most important promise to you.


You can see all personal information we have from your GeneAccount profile.

We have different information about you depending on your service provider. If we are a subcontractor, your service provider provides us the information we need. In this case we cannot affect the information we get. If you are a GeneAccount Service customer, you have the power to choose the information you want to share with us.

When we are a subcontractor, we may have your name, age, gender, phone number, and your birthday. It is also possible that we do not have any personal information about you. You can view and edit all your personal information in your GeneAccount profile.

If you are a GeneAccount Service customer, you can choose the information you want to share when you are registering your sample. As mandatory information we only collect the e-mail address, in order to provide the service. You can also add voluntary information afterwards in your GeneAccount.


We collect data about usage of the service to monitor and improve the service. This information is anonymous statistics. We collect information for example about session lengths, browsers, operating systems and devices. This information is fully anonymous, it does not contain your personal information, nor can it be linked to your personal information. Cookies are used to collect this information.


Your information is stored only on secured servers and are only transferred via secured connections. We run back-ups in real time, so the information is not lost even in unexpected situations.

We only utilize your information to offer the main service and supporting activities. Any information is not shared with third parties without your formal request.

In addition to providing the service, we make statistics from the anonymized data. Under no circumstances can it be determined from this information who the information has been collected from. The information is therefore irreversibly anonymized. Statistical information is used to develop the service. Statistical information is collected together with trusted third parties such as Google.

We delete data we do not use. Poistamme tiedot asiakassuhteen päätyttyä. You can also ask us to delete the data yourself.


You own your personal information. Your rights are based on laws and other regulation, for example EU’s General Data Protection Regulation (GDPR). You can also ask us to remove your data. We are committed to helping you exercise your rights.

Your main rights

  • To be informed about important events concerning you and your data
  • View your personal information in our service
  • Manage your information and make corrections
  • Ask us to move your information to other service providers
  • Request all data we have about you
  • Ask what data we have about you
  • Delete your information from the service and ask us to delete all data about you

Additional information about our privacy policies is found in GeneAccount website and by contacting us at